The crown must be screwed down properly at all times to keep the watch casing from receiving water damage inside the stem. Watches that are labeled as water resistant featuring a screw down crown.Any damage if used under conditions which exceed the watch manufacturer’s water resistance guidelines.Outside modifications and third party repair attempts void the warranty.Any lost/missing stones or gems on the outer portion of the watch or watch face.Defects caused by outside force, improper use, or ANY such incidental damages which occur by dropping or banging the timepiece.Any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch External wear-and-tear from normal daily use.Consequential and incidental damages are not recoverable under this warranty or any implied warranties. This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer’s water resistance guidelines. Damage which occurs due to having the watch serviced by a third party, nulls and voids the warranty from. Additionally, the warranty does not cover any damage to the watch case, crystal/glass, watch bracelet/band, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch. The warranty does not cover any damage resulting from, water/moisture damage. Our warranty does not cover "external damage" to the product. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. will service every brand name watch sold on our website for a period of 1 to 5 years after purchase (see chart for exceptions).